Privacy Policy

Privacy Policy – BlockCust.com

Effective Date: June 13, 2023
Company: BlockCust Ltd.
Registered Office: 12 Buckle Street, London, E1 8QJ, UK

At BlockCust.com, your privacy and security are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with UK GDPR and the Data Protection Act 2018.

1. Data Controller

BlockCust Ltd is the data controller for all personal information collected via our website and services.

Contact Information:

  • Email: [Insert Email]

  • Address: [Insert UK Address]

  • Phone: [Insert Phone Number]

2. Personal Data We Collect

When you use BlockCust services, we may collect:

  • Identity Information: Name, date of birth, ID verification documents.

  • Contact Information: Email, phone number, postal address.

  • Financial Information: Bank account details, payment card information, transaction history.

  • Technical Information: IP address, browser type, device information, cookies, and usage data.

3. How We Use Your Personal Data

We use your data to:

  1. Provide and manage our services, including money transfers, payments, and withdrawals.

  2. Verify your identity and comply with anti-money laundering (AML) and Know Your Customer (KYC) regulations.

  3. Communicate updates, promotions, and service notifications.

  4. Detect and prevent fraud or suspicious activities.

  5. Comply with legal obligations under UK law.

4. Legal Basis for Processing

We process your personal data based on the following lawful grounds:

  • To fulfil contractual obligations.

  • To comply with legal and regulatory requirements.

  • To protect legitimate interests of BlockCust or third parties.

  • With your explicit consent (where required).

5. Sharing Your Personal Data

We may share your information with:

  • Payment processors and banking partners to complete transactions.

  • Regulatory authorities for compliance with legal obligations.

  • Service providers who assist in operating our platform.

We do not sell your personal data to third parties.

6. Data Retention

We retain personal data only as long as necessary to:

  • Provide services.

  • Comply with legal obligations.

  • Resolve disputes and enforce agreements.

After this period, your data is securely deleted or anonymized.

7. Your Rights under UK GDPR

You have the right to:

  1. Access your personal data.

  2. Request correction of inaccurate or incomplete data.

  3. Request deletion of your personal data (“Right to be forgotten”).

  4. Restrict or object to processing.

  5. Data portability.

  6. Withdraw consent at any time (where processing is based on consent).

To exercise your rights, contact us at: [Insert Email].

8. Security of Your Data

We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website performance, analyse usage, and enhance user experience. You can manage your cookie preferences via your browser settings.

10. International Transfers

Where necessary, your data may be transferred to countries outside the UK. We ensure appropriate safeguards, such as standard contractual clauses, are in place to protect your data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on the website with the effective date. Continued use of our services constitutes acceptance of the revised policy.

12. Contact Us

For questions about this Privacy Policy or your personal data, please contact:

Email: admin@blockcust.com
Address: 12 Buckle Street, London, E1 8QJ, UK
Phone: +44 79 4636 2027

BlockCust Ltd – Committed to Your Privacy and Security